Disable the GPS in the BIOS of the unit with the following steps:
Hard shut the unit down by holding the power button for at least 10-15 seconds.
Turn the unit back on, and quickly press F2 or tap the top left corner of the screen in order to access the BIOS of the unit.
Once in the BIOS, navigate along the top tabs until you reach the label "Advanced".
On this screen, select the option "Serial Port Settings".
Find the port labelled GPS, and change it from Auto to Disabled.
If you have a keyboard, press the F10 key, and select yes to save values and reboot. If not, proceed to the next step.
Select the keyboard icon in the top right of the screen.
Press the ESC key to return to the previous page.
Along the top tabs, select "Exit" menu.
Once on this screen, select the option titled "Save current values".
Select the Yes button, and the computer will now restart.
The reason that this can occur is because there is a known issue with Microsoft drivers conflicting with the Panasonic drivers. Those Microsoft drivers specifically being the GPS drivers. If you need to use the GPS for the device, we recommend updating the machine to the latest version of Windows, installing the correct Panasonic GPS drivers for your device, as well as the drivers for the mouse of your current system and restarting the machine.
Once completed, you can re-enable the GPS drivers in the BIOS and in theory, this should solve the issue.
